Paving update

A bit of Background:

In January 2014 the paving on Lockner was repaired and some replaced, which was much needed; there were lots of cracked slabs and it looked very untidy.  Leaseholders received a massive bill for this, ranging from £540 to £811 per household, depending on the size of your property.

Some time before the paving was replaced, Hackney Homes under the “better homes” scheme updated tenants kitchens. The contractors and their workmen drove their vans onto the estate (which is not allowed), and this caused the majority of the cracked paving slabs. We had photographs of them parked on the estate and raised this repeatedly with Hackney Homes at the time. In addition, the job was initially done very badly – which was raised with Mel Cameron in Hackney Homes, who arranged for new contractors, who returned and did a better job (although some argue still not good enough to justify the cost).

The outrageous price, combined with the bad job done and the fact that most of the damage was caused by Hackney Homes contractors breaking rules in the first place lead to many, many TRA complaints, which went on for years (literally).

We managed to get a discount as follows:

  • 1 bed reduced from £540.90 to £401.03
  • 2 bed reduced from £721.19 to £534.71
  • 3 bed reduced from £881.34 to £601.54

This discount, however was due to an initial mis-calculation on behalf of Hackney homes – not in response to our complaints about their contractors causing the majority of the damage or to reflect the poor quality job done.

Where we stand now:

Some leaseholders have paid, some haven’t. Some have received threatening court letters, some still haven’t even received a bill.

We have been complaining and escalating complaints and chasing escalation of complaints tirelessly for what feels like forever.

Please click on the link below to see the final response from hackney Homes (now Hackney council).

If anyone wishes to take this further, and has the energy and capability to do so – we would welcome this. But for now, we have run out of steam. Please do get in contact if you would like to contribute in any way.


Meeting Minutes 19th October 2016




Lisa Linpower, Chair

Sahena Begum, Hackney Homes

Joe Cranston Turner, Treasurer

Maria Savito, Dorset Court

Maria Sanchez, Swanage Court

Kym Byrne, Lulworth Court


Jon Hoskins, vice Chair

Nikki Parrott, Dorset Court

Francine Bennett, Secretary

New action items

  • Find out if there any major works planned for the next year ahead (SB)
  • Find out when the next scheduled paint work is due on Lockner (SB)
  • Email SNT about the serious assault that took place on Lockner on 25th Sept (LL)
  • See if there’s any interest on an allotment patch (MS)
  • Re arrange 184 walkabout (LL)


  1. Introductions

Sahena is the new temporary estate officer for Lockner, replacing Elli. She will be replaced in turn in a few weeks, is covering for a colleague on personal leave.

  1. TRA spending

We recently bought a sound system for the Big Lunch and for hire to residents. Discussed buying a marquee for the same purpose, which was agreed.

Re: hiring this equipment out – we agreed on a £50 deposit and £15 hire fee. LL will look into hire agreements we can use. We can use our discretion if this deposit is too high for a low income resident/family.

  1. Tenant Levy

We have purchased Christmas Panto tickets and will be selling them at £3 each for residents soon. These will be limited to max 4 per household, and can only be attended by residents. LL plans to arrange another First Aid course when she gets the time.

  1. Childrens playgrounds

We think that these could and perhaps should be upgraded, but decided to have a committee meeting about this to discuss further before requesting anything official from Hackney Council.

  1. 184 Walkabout

This was rescheduled between Anthony Stenning and LL, but LL forgot to email residents about the rescheduled date, and no posters were put up. LL and AS to re arrange and advertise.

  1. MS talked about ways to get neighbours to interact more in the green space outside 6 Dorset Court. She discussed the possibility of an allotment plot and will investigate if this is something that neighbours would be interested in or not.
  2. Unfortunately a serious sexual assault took place at 6am on Lockner outside 3 Dorchester Court on 25th September . There has been no communication from the police about this, just neighbourly updates. Residents would like ot know if there are any precautions they should be taking. LL to email SNT and request some further information.

184/EIB… What?!

Do you know what a 184 Walkabout is? Or the Estate Improvement Budget (EIB)?

The 184 

It’s – literally – walking about the estate with Hackney Council managers, pointing out small communal improvements or small communal projects that you’d like to see on Lockner. It’s usually carried out once a year around April time. Once a “wish list” is generated from residents who attend the walkabout Hackney Council price things up and works are agreed (or rejected) at a Neighbourhood Panel meeting.

It is not a general walkabout to deal with individual repairs or issues.

On Lockner we have previously used this budget to install bins, benches and ralings.

We’ll be rescheduling another 184 walkabout on Lockner soon, the last one wasn’t advertised properly so was unattended by residents. Watch this space, notice boards, and your email for details. 

Also – please note that leaseholders are charged for anything that is requested and carried out on this budget.


This can be used for maintenance works, lightening/electrical stuff, signs, gardening/planting and playground improvements. We have used this budget on Lockner  in the past to upgrade playgrounds and jet wash patches of peeling old paint (our next pain job on Lockner isn’t due for a couple of years).

Link below to a list of works covered by both budgets:


Meeting Minutes 22 July 2016



Lisa Linpower, Chair

Francine Bennett, Secretary

Sahena Begum, Hackney Homes

Nikki Parrott, Dorset Court

Kym Byrne, Lulworth Court


Jon Hoskins, vice Chair

Joe Cranston Turner, Treasurer

New action items

  • Request additional walkabout (SB)
  • Talk to older residents about ideas for tenant levy (KB)
  • Find out what happens after complaint is upheld (KB/SB)
  • Find out how to apply for playground improvements (SB)


1. Introductions

Sahena is the new temporary estate officer for Lockner, replacing Elli. She will be replaced in turn in a few weeks, is covering for a colleague on personal leave.

2. Estate conditions and repairs

Some ongoing issues (estate paving, peeling paint, etc) appear not to have been addressed for some time.

Agreed to request a walkabout with HH officers who will be more aware of history of these issues, to discuss in more detail and propose solutions.

NP pointed out that some of the playground areas are also not well set up at the moment, and could be improved with more or more varied equipment – SB will investigate the process for suggesting improvements.

3. Tenant Levy

Those present agreed that the £750 tenant levy could be used again to fund panto tickets and another first aid course for residents.

KB pointed out that older residents might feel excluded from panto as it’s quite family-centric, and agreed to discuss with some neighbours what might be good for them. Possible ideas included reserving an allocation of panto tickets for grandparents with grandchildren, setting up skills swaps between neighbours, or a totally separate event.

4. Complaints procedure

KB shared her draft decision tree which should help us know what to do if we need to make a complaint to HH. We discussed that a particular issue is that it’s unclear what to do after a complaint is upheld, if the original issue still hasn’t actually been resolved. KB/SB will investigate further and update KB’s document.

The Big Lockner Lunch 2016

This weekend saw the 7th annual Big Lockner Lunch celebration. The Big Lunch on Lockner was first started in 2009 by a few neighbours wanting to meet and break bread with their neighbours.

It’s now something we look forward to now every year on Lockner, it’s funded by the TRA and Hackney Council and see’s neighbours, new and old, out sharing food, laughter and celebrating our community.

We were lucky this year to be joined by some very talented musicians. The Barbarian Horde who provided live streamfolk music, which spontaneously turned into a percussion jamming session with the estates children who ran into their homes to fashion instruments with saucepans, toy instruments and home made maracas! Bleed These Colours continued with acoustic urban vibes combined with some rap and another impromptu session with Lockner’s children beatboxing with Michael’s friendly guidance (his music can be bought by clicking in the link). Many future musicians may have been inspired on this day!

Pat from Wareham court bought out the BBQ and stunned us all with her Caribbean jerk and banana fritters, and Carol, Lockners forever matriarch, decorated  and made everyone feel welcome and looked after.

We were used as a National case study from the Big Lunch again this year and pictures from their professional photographer will be appearing on here soon.

Despite the showers, it was another big success for the Lockner Big Lunch.

We are all so very lucky to be living in this very special community.

AGM Meeting – Minutes


27th April 2016



Lisa Linpower, Chair

Francine Bennett, Secretary

Joe Cranston Turner, Treasurer

Elli Papamichael, Hackney Homes

Nikki Parrott, Dorset Court

Kym Byrne, Lulworth Court

Maria Savito, Dorset Court



Jon Hoskins, vice Chair


New action items

  • Discuss posters for big lunch with Ellie Stevenson (LL)

  • Provide copy of community flat insurance certificates to EP and NP (JCT)

  • Provide Treasurers Report to Committee (JCT)

  • Raise complaint to re rise in forecast service charges (LL)

  • Collect examples of detailed service charge bills from different flats for comparison (NP)

  • Draft a complaints template including where to send complaints and what to expect, to post on TRA website (KB)

  • Find out whether Hackney Homes needs to provide 28 days’ notice of scaffolding (KB)

  • Schedule Committee meeting in next 6 weeks (FB)



1. AGM business

  • Current Officers were all re-elected to the same posts

  • Ellie Stevenson, Nikki Parrott, Kim Byrne, Danny Turton, Ellie Stevenson, and Maria Savito were elected as additional Committee members

  • Treasurers report to be submitted and agreed by email by the Committee after this meeting


2. Update on other actions from last meeting

  • Contact Service Charge team to clarify paving charging situation (FB):

    • Response received upholding complaint, doesn’t appear that they intend any further action


3. Service charges

LL pointed out that projected service charges have increased very substantially, and she has not received any response to an email to Service Charges team asking why.

EP suggested raising a complaint to complaints team to ensure a response, as this is then formally tracked through the process.

NP suggested collecting together a number of different bills to see whether they are being managed consistently across flats and whether all charges are legitimate.


4. Paving

The badly done paving of several years ago is still an issue (work poorly done, and much of the initial damage caused by Hackney Homes contractors), and NP is now being pursued through court for the unpaid charges. Those present were dissatisfied with the lack of clear or fair action by Hackney Homes to resolve the situation, but it’s unclear what to do next other than raise yet another formal complaint, which may not change anything.


5. Flat rental

The community flat is currently used by the TRA and by Tigerlily, a local film production company. Hackney Homes’ rules on community space rental appear to have changed, and we may want to change the rental amount or contract – current rent is low, but reflects the fact that the flat is not closely managed and has had a lot of issues and repairs.

FB to meet with Hackney Homes on 28th May to find out the latest rules, and then come back to the Committee to discuss a good way forward. In general the TRA is pleased to have the flat occupied while still available to local residents, so would like to find a good way to continue the situation.


6. Summer party

The annual Big Lunch is on Saturday 11th June. LL requested help to set up on the day around 10-12 a.m. from as many people as possible.